Maricopa Integrated Health System (MIHS) volunteers who graciously donate their time make a difference and touch lives, all while gaining valuable firsthand experience. Day in and day out, our volunteers offer comforting smiles, words of encouragement and helping hands throughout the hospital. In 2015, MIHS volunteers provided a total of 33,866 hours of service in 33 different areas throughout the system.
We firmly believe our volunteers are a key component to ensuring each patient’s health care experience is as personal, soothing and as clear-cut as possible. Volunteers interact with patients, families, physicians and staff in a variety of ways. Duties include greeting visitors, helping family members in surgery areas and emergency departments, and providing transportation for patients.
Certified pet therapy, music enrichment and clown therapy are additional services offered by our volunteers. Research strongly indicates animal assisted therapy helps healing and lessens depression and fatigue. Music therapy is known to ease anxiety and even reduce the perception of pain. We realize hospitals can be an overwhelming place for a child, so our clown volunteers use humor and gentle play to minimize stress during hospitalization and treatment.
Want to Learn More?
Join us for one of the New Volunteer discussion session listed below. All sessions are held in the auditoriums in the administration building at Maricopa Integrated Health System located at 2601 E. Roosevelt St., Phoenix, AZ 85008.
- January 4 at 4pm
- February 7 at 4pm
- February 21 at 4pm
- March 8 at 4pm
- March 21 at 4pm
- April 5 at 4pm
- April 25 at 4pm
- May 9 at 4pm
- May 24 at 4pm
If you cannot attend one of these sessions, please contact our office to set up a personal meeting.
Volunteering Requirements and Process
Who May Volunteer?
At Maricopa Integrated Health System, we welcome volunteers from all walks of life. The diversity found among volunteers makes it possible to fulfill the many needs and projects that benefit patients, families and the community we serve. Compassionate and dedicated service is the common thread that links all of our volunteers to each other. There are many ways to become involved at MIHS and we can work with you to match your interests with our needs.
Volunteer opportunities are available for adults ages 18 and older, and a junior volunteer program is available for those between the ages of 16 and 17. All volunteer opportunities are offered year round at all MIHS locations, including Maricopa Medical Center. Parental consent is required to participate in the junior volunteer program. Please Note: We do not participate in court ordered community service or guarantee placement for job/certification requirements. We are not an internship, externship or job shadow program.
A minimum six-month commitment from volunteers is requested, but a year or more is preferred.
Summer volunteers are welcome as long as they can complete a minimum of 50 hours of service between June 1 and August 31.
Here are three important points potential volunteers should keep in mind:
- A regular, fixed schedule is required for most positions.
- Volunteers are required to wear a volunteer badge and uniform.
- Volunteers are required to sign in and out during service.
1. Click on the appropriate Volunteer Application form below. Type in the information requested and click the Continue button at the bottom.
2. Check the e-mail address you listed on the application for an invitation to our New Volunteer Discussion Session.
3. Please be sure to let our office know which date you will be attending the Discussion Session. You can do this by replying to the e-mail you receive or calling our office at 602-344-5348.
4. Arrange for and complete an interview with the Volunteer Services department to discuss possible service areas and your availability for volunteering.
5. Complete the required checklist items; these will be reviewed with you at your interview but may include the following:
- Health screening through our Employee Health office (no charge).
- Read the MIHS Volunteer Handbook and Behavior Standards
- Complete online training
- Secure and submit two letters of reference
- Attend a new volunteer orientation
The MIHS office will complete a criminal background check (no charge) when all checklist items are completed.
If you pass our background check, you will be scheduled for service placement and receive your badge, uniform, volunteer service area and schedule.
Successfully completing your service area training may take up to 12-hours or three shifts.
If you have any questions regarding our volunteer service process and requirements, please contact the MIHS Volunteer Services Department at: 602-344-5348 or email@example.com
Volunteer Service Areas
Patient-Oriented Opportunities at MIHS
If you would like to volunteer in a role that involves direct interaction with patients, the following patient-focused volunteer opportunities may be a good fit for you. If a position listed below matches your interests, we invite you to complete our volunteer application form.
Volunteers greet families and serve as the communication liaison between the clinical staff and visitors providing compassionate conversation and assistance as needed. Position requires a caring, compassionate person who is sensitive to the needs of others. Excellent communication and interpersonal skills and ability to relate to others in a positive, friendly manner are needed.
Under the direction of our Child Life Specialists, volunteers support the staff by interacting with children and families either at the bedside or in the playroom. Other activities may include stocking, answering phones and running errands. Excellent communication and interpersonal skills and ability to relate to children in a positive, friendly manner are needed.
Service-Oriented Opportunities at MIHS
If you would enjoy interacting with a variety of people, including patients, visitors, MIHS employees and others, the following service-oriented volunteer opportunities may be a good fit for you. If a position listed below matches your interests, we invite you to complete our volunteer service form.
Non-Patient Opportunities at MIHS
If you would like to volunteer in a role that does not require direct interaction with patients, the following non-patient volunteer opportunities may be a good fit for you. If a position listed below matches your interests, we invite you to complete our volunteer application form.
Answering phones, copying, assembling packets, filing, data entry, and assisting with projects — all the activities that keep a hospital network functioning. Typing and word processing skills helpful but not required. Attention to detail needed.
- Handcrafted Items: Bring comfort to patients by creating a blanket, shawl or booties. Many patients feel chilly in the hospital. A handcrafted item provides warmth and a personal touch and is cozier than a hospital blanket. Bright colors and beautiful designs can add cheer to the hospital room. All handcrafted items must be made from new materials and have never been used.
- Collection Drives: Make a difference in the lives of our patients by collecting items and donating them to the hospital. We often need the following:
- New or gently used books
- Popular Magazines – dated within the last 6-months (Spanish language magazines are also appreciated)
- New puzzle books
- New playing cards
- Electronic hand-held games / New board games
- New, unused personal hygiene products, sample sizes
- Reading glasses of various strengths
- New toys
- New stuffed animals
- New children's books
- New or gently used clothing – Mens’ & Women’s pants and shirt
- To determine what items are most needed, please check with the Volunteer Services office by calling 602-344-5989 or e-mailing us at firstname.lastname@example.org